Shipping and Return Policy

Shipping

We ship upon authorization during regular business hours Tuesday through Friday.  Any orders placed between Friday afternoon and Tuesday morning prior to 9.00 AM will be processed before the end of the business day on Tuesday.  Fast By Ferracci Inc. requires adult signature on all orders that are shipped unless requested otherwise.  The fee for this will be included to the shipping and freight charge and is at the standard UPS rate at time of shipment.  

Return of Goods

1) Please contact our sales department for a return authorization number. No returns will be accepted without a return authorization number. Merchandise must be returned prepaid. There are no returns on shipping and handling fees.
2) No returns accepted after 30 days from the invoice date.
3) All returns subject to a 20% restocking charge.
4) All claims for discrepancies in shipment must be made within 7 days of receipt of merchandise.
5) All sales final on used parts & accessories, electrical components and special order items.
6) We will gladly exchange or credit returns. Sorry, no cash refunds.